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Release Notes - September 16th 2025

Como Sense Knowledge Team

Loyalty & Promotions


Bugs fixes:

  • Promo code - Hub 2:
  • Error message text misaligned
  • Wrong error shown when trying to get unready codes
  • Imported bulk shows code count as 0
  • Bulk name changes to 'Bulk 1' after upload
  • Error text displayed too low
  • Wrong indentation in error text


Customer-Facing Tools

Additional enhancements:

  • Promo code “Sent” status now logged in member profile

We’ve enhanced and added a new capability that logs promo code activity directly in the member’s profile. From now on, every time a promo code is sent, the action will automatically appear in the member’s action log, giving you clear visibility into promo code usage.


 

👉 For more details, check out the Knowledge Article and here as well.

 

Bugs fixes:

  • Customer Portal:
    • QR identification fails when Wallet Pass is disabled
    • Excessive logs from getConfigurations

    • Remove unnecessary info logs

       

  • Error when saving Location with URL as BranchId


 

Multi-channel Communication

Additional enhancements:

  • Mentions in email: 

Previously, in the Email section of Campaign Center, mentions were available only in SMS messages, allowing dynamic insertion of member attributes. 
Now, mentions can also be used in email campaigns, providing the same personalization options and ensuring a consistent experience across both channels.

The new mentions that have been added are:

  • Purchase:
    • Purchase: Date and Time
    • Purchase: Employee
    • Purchase: Location ID
    • Purchase: Timestamp
    • Purchase: Total Spend



 

  • Points Transaction:
    • Accumulated Credits
    • Accumulated Points
       
  • Share budget:
    • Share budget: Amount
    • Share budget: Link
    • Share budget: Recipient
    • Share budget: Sender
    • Share budget: Wallets
       
  • Join club:
    • Joinclub: Date and Time

    • Joinclub: Timestamp

       

👉 For more details, check out the Knowledge Article.

 

  • Mentions Removed from Legal Section in Consent Messages

Previously, mentions appeared in the Business Profile →  Legal section of consent messages in the Customer Portal. Since mentions are only relevant when a member is registered and has given consent, and these SMS/email messages are sent before consent is obtained, the mentions in the legal section were unnecessary and sometimes caused confusion. They have now been removed.


 

Connectivity

Additional enhancements

  • HUB  - Purchase Scanner toggle

Previously, the Purchase Scanner allowed linking a purchase to a customer via integration, which had to be set up manually through an API connection by support or the integration team in Postmen. Now, this capability is available as a manual toggle in the Customer Portal, allowing businesses to enable or disable the Purchase Scanner feature according to their needs.
 

Important notes:

  • Setup: 

Activate the toggle in Business Profile → POS & Connectivity → General → Purchases

     ⚠️ Ensure that the POS system supports this integration before enabling the new Toggle. 

         Currently available for: Micros Simphony, Genius Restaurant - ETA Q1 2026





👉 For more details, check out the Knowledge Article.

 

App Release 

Support user location in the locations map:

What is it?
We’ve introduced a new capability that displays a member’s location directly on the locations map.

Why does it matter?
This gives teams clearer visibility into member activity and makes it easier to provide location-based context and support.

How it works
When opening the locations map, you’ll now see supported members with their current location highlighted.
Back navigation via gestures

 

Important notes

  • Applies only to members with location enabled.
  • Works seamlessly with existing map filters.




 

Version update:

Android Version: 3.0.23 - (minimum Android version supported - 7)
iOS Version: 3.0.23 - (minimum iOS version supported - 13)

Phoenix Version: 3.0.54

Minimum binary version iOS: 3.0.23

Minimum binary version android: 3.0.23

 

Additional enhancements

  • Upgrade to API level 35 for Google app submission

We’ve upgraded our Android app to support API level 35, as required by Google for new app submissions.

      This change applies only to new submissions to the Google Play Store.

       Existing apps that are already live will not be affected.
 

 

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