In this release, we’ve included enhancements and bug fixes in the following areas 📚:
Loyalty & Promotions
Sorts & Limits Conflict Management - BETA
Streamline promotional management with the new Sorts & Limits Conflict Management feature. Effortlessly prioritize deals or gifts using customizable sorting strategies, reallocate unused discounts for optimal efficiency, and set precise limits on deals, gifts, or total discounts per transaction. This feature automates workflows, protects revenue, and enhances the customer experience by eliminating confusion and ensuring promotions are applied effectively—all while giving the merchant full control over promotional strategies
Sorts & Limits Conflict Management Configuration
You can take control with the new Promotion System tab under POS & Connectivity in the Business Profile section, with the redesigned Conflict Management Configuration. This intuitive tool empowers merchants to:
- Define how the system prioritizes and sorts gifts or deals.
- Set limits on the number of deals, gifts, or their combination within a single purchase.
- Specify the maximum discounts for deals, gifts, or their combination.
These capabilities allow merchants to fine-tune promotions, ensuring a seamless and satisfying purchasing experience for their members.
Available only on 4.0 integration.
Bug Fix
- Resolve points accumulation for delayed transactions involving multiple members
Customer-Facing Tools
Dynamic Text Translation - Phase 2
We’re excited to introduce the next step in multi-language support for the Customer Portal: dynamic text translation. This feature enables a more inclusive and localized experience by allowing dynamic text to be translated effortlessly into any supported language, catering to a diverse audience.
To activate this feature, simply configure additional languages in your Customer Portal settings and provide seamless, multilingual interactions for your users.
Merge Flow - ALPHA
Our new Merge Flow empowers merchants to seamlessly manage multiple registration and update sources, providing enhanced control over user merging. This feature addresses scenarios where a member is registered with one unique identifier but attempts to register or update their profile using another identifier that already exists in the database.
For example, if a member uses a unique identifier (such as an email or phone number) that is already in use, the system flags the duplicate identifier and verifies it via 2FA with the user on the existing identifier. Once verified, the Merge Flow combines the profiles into a single user, ensuring a streamlined and cohesive experience.
Note: The new Merge Flow is available exclusively in the customer portal with full registration mode enabled.
Merge Flow Configuration
Enabling the Merge Duplicates flag on the registration screen in the advanced settings section activates the merge flow within the customer portal, allowing merchants to seamlessly manage duplicate profiles. Additionally, merchants can customize the prompt messages displayed to users when the merge flow is triggered.
Note: After enabling the merge flag, please re-save the customer portal configuration.
Social Gift: Fresh New Design
The Social Gift feature has been revamped with a sleek, modern design, offering a trendy and refreshed look. This update also includes support for multi-country codes, enhancing functionality for our global merchants.
App
Android Version: 3.0.17 - (minimum Android version supported - 7)
iOS Version: 3.0.17 - (minimum iOS version supported - 13)
Phoenix Version: 3.0.18
- Minimum binary version iOS: 3.0.17
- Minimum binary version android: 3.0.17
App Bug Fix
- Multi - lang sync issues
- Background image fix (image was not taking full length - space when scrolled to max)
Multi-channel Communication
Web Push
We’re excited to introduce web push notifications as the latest addition to our communication portfolio. When users log in to the customer portal, they will automatically receive a prompt to enable web notifications. This enhanced feature allows users to stay connected with real-time notifications across devices. iOS users can enable this by adding the portal to their home screen via Safari.
IOS: Tap Share Icon -> swipe up and tap Add to Home Screen.
To create a web push activity just create a rule or one-time action and click on Send Web Push Notification.
Connectivity
Merge Flow - ALPHA
Our new merge API flag enables partners managing registration UIs to seamlessly update existing users by combining an update call with a Merge flag. A common use case is when a member attempts to update details using a unique identifier (such as an email or phone number) that already exists. In such cases, the system responds that the identifier value already exists. With this new flag, the system will merge the profiles into a single user effortlessly.
Agent - Phone Validation
Phone validation is now driven by HUB configuration. Validation rules for registration will be automatically retrieved from the business registration form under the Business Profile, ensuring consistency and accuracy.
Agent -Advanced Scanning: Custom Identifier Support
Our scanning capabilities have been upgraded to support a custom identifier field, enabling identification through QR code scanning. Any member static identifier value embedded in the QR code can now be recognized by the Agent scanning feature, significantly enhancing multi-source identification.
This update also includes support for Como Wallet Passes under the Agent approach. To enable this feature, configure the wallet pass identifier in HUB 1 under "Custom Field for POS Identification".
Data & BI
Active Asset Report Dashboard
Gain comprehensive insights with the new Asset Dashboard, designed to empower merchants with a detailed overview of their assets. Track assigned assets, identify those active on member profiles, and access key metrics to drive actionable decisions effortlessly.
Tier Management: Based on Visits and Purchases
Our enhanced tier management tool now lets you create tiers based on visit counts and purchase amounts within a specified timeframe. This new capability gives you greater flexibility to tailor your loyalty program.