In this release, we’ve included enhancements and bug fixes in the following areas 📚:
Loyalty & Promotions
Import Promo Code
We’re introducing a new promo code type: Import Promo Code. This feature expands our promo code capabilities by allowing merchants to import their own codes from third-party campaigns. It opens the door for easier collaboration with external vendors and marketing partners.
👉 For more details, check out the Knowledge Article.
Enhancing Payment Flexibility, Security, and Engagement
Now, businesses have the flexibility to process each wallet can be configured separately, based on business needs and purchase sources (POS, online, kiosk, etc), ensuring a customized, seamless experience for both businesses and customers.
Dynamic Ratio for Multi-Region Businesses
Enable seamless cross-region transactions by dynamically setting conversion ratios per API key and wallet. Customers earn and redeem in their local currency without manual conversions, ensuring a smooth global experience.
Custom Payment Methods
Assign specific payment methods per wallet, ensuring the right integration for every transaction. Supported options include:
✅ Tender
✅ Discount
✅ POS Configuration
Advanced Counter for Rewards
Use wallets as advanced counters to track visit frequency and spending for tiered loyalty programs. Configure rules for accumulation and redemption, automating rewards with precision.
Boost Reward Customization with Additional Wallets
With multiple wallets, businesses can now go beyond basic loyalty programs. They can:
✔ Customize tiered activity levels based on visits and spending behavior.
✔ Assign different reward structures per wallet, offering more tailored incentives.
✔ Track and reward customers across different locations, services, or product categories.
Flexible Wallet Controls with Min/Max Limits
Define minimum and maximum thresholds per wallet to control redemption behavior, prevent misuse, and align with specific business goals. Whether it’s setting a spending floor or capping redemptions, you’re in control.
👉 For more details, check out the Knowledge Article.
Customer-Facing Tools
New Legal Service - Now Available in GA!
Our new legal service is now generally available to all! It includes updated Privacy Policy and Terms & Conditions templates, designed to meet the latest market compliance requirements. These templates now support the inclusion of your app name or business entity name, helping ensure your legal documents are clear, accurate, and aligned with industry standards.
Customer Portal
Swedish And Danish Support
The Customer Portal is now available in Swedish and Danish, making it easier for users in these regions to navigate and interact in their native language. This enhancement improves accessibility and provides a more localized user experience.
Accessibility Upgrade
We’ve upgraded the VoiceOver support in the Customer Portal to provide a smoother and more intuitive experience for users relying on screen readers. This enhancement ensures better navigation and improved accessibility across key portal features.
HUB
Campaign Center Organizations
We’re excited to introduce a new way to organize your Campaign Center! With a simple drag-and-drop interface, merchants can easily reorder campaigns and the activities within them. You can also restore the original order or save your custom arrangement, giving you full control over the campaign flow and structure. Please note we can't move activities between campaigns.
Merge Log
We’ve added a new user action log entry that records when a member completes the merge flow. This provides better visibility and tracking for merged accounts.
Add currency support to Morocco - د.م.
We’ve added support for the Moroccan Dirham (د.م..) across the platform.
SMS URL Validation for 10DLC Campaigns
To ensure continued compliance with US Carrier regulations for 10DLC messaging, we’ve introduced new validations and messaging for campaign URLs.
Each 10DLC campaign must now be associated with a single, customer-owned web domain. While full domains are preferred, branded URL shorteners are allowed.
However, use of public or shared domain shorteners is prohibited and may result in campaign suspension or termination.
Prohibited URL Shorteners:
- bit.ly
- goo.gl
- tinyurl.com
- tiny.cc
- lc.chat
- is.gd
- soo.gd
- s2r.co
- clicky.me
- budurl.com
- bc.vc
- .xyz domains
Recommended:
- Full domains like
.com,.gov,.org - Branded shorteners (e.g., Como’s branded short URL service)
Security Assessment
- Users who reset their password within the Hub will be logged out of all other browsers they were previously logged into.
- Users who click "Forgot Password" will also be logged out of all other active browser sessions.
App
Android Version: 3.0.20 - (minimum Android version supported - 7)
iOS Version: 3.0.20 - (minimum iOS version supported - 13)
Phoenix Version: 3.0.42
Minimum binary version iOS: 3.0.20
Minimum binary version Android: 3.0.20
Adding Device Source Name to WebView
We've enhanced the WebView functionality by adding the Device Source Name (devicePlaform). This update allows third-party integrations to access the device name (IOS/Android), providing more granular data for improved analytics and a deeper understanding of user behavior across various devices. This added information will enable more targeted and efficient optimization strategies for our partners.
Gesture Back Param on Webviews
We’ve introduced a new WebView allowGestureBack option that enables users to swipe back on iOS or use the back button on Android, if the WebView supports this functionality (as supported by the third-party WebView).
Location Screen Enhancement
We’ve improved the location screen UI for a clearer and more actionable experience:
- Added icons next to the address and phone number
- Applied underline styling to both fields to highlight them as clickable CTAs (Call to Action)
These changes help users quickly access directions or make a call with ease.
Security
- Upgrade recaptcha version
App Bug Fix
- The new Privacy Policy link is broken on Android
- Ordering Page Web View Loads Twice in the App
Multi-channel Communication
Access Group - Multiple Email Sender Name - BETA
We’re excited to roll out a powerful enhancement to our Access Group feature, each access group can now set a custom sender name. This means communications can be fully aligned with each group’s brand identity, creating a more personalized and professional experience.
In the Send Email action, you’ll find a new option to override the sender name directly in your workflow, giving you complete control over how your messages appear.
SMS Safe Hours Window - ALPHA
We’ve introduced a new Safe Hours Window feature for marketing SMS campaigns. This allows you to define a consistent daily time range during which messages can be sent (e.g. 10:00–18:00), and select which days of the week it applies to.
Note: You can’t set different hours for specific days; the same time window will apply to all selected days.
If a message is scheduled outside the defined window, the system will fail the sending, ensuring your communications stay within your approved timeframe.
Connectivity
Card Link Member Attribute
Our getMemberDetails call now includes a new attribute that indicates whether a member has an identified card token linked to their profile. This allows our partners to quickly check if the member is connected through a card-based segmentation.
Lightspeed K – Agent Integration Now in ALPHA
We’re excited to announce that our integration with Lightspeed K using our Agent technology is now complete and has entered the Alpha phase.
This integration is designed to support tax-inclusive regions, expanding our compatibility and enhancing merchant capabilities in these markets.
Data & BI
Export Event Report
You can now gain actionable insights by creating an export event report directly from the platform. This enhancement makes it easier to analyze performance, share results with your team, and maintain external records for further reporting or review.
Add Gift discount to Punch Card Report
We’ve enhanced the Punch Card Report to include Gift Discounts. This update provides a more complete view of all rewards and redemptions associated with your punch card campaigns.
