In this release, we’ve included enhancements and bug fixes in the following areas 📚:
Loyalty & Promotions
Sorts & Limits Conflict Management - Enhancements
“None” Limit Strategy
We’ve introduced a new ‘None’ value to the limit strategy. When selected, the conflict resolver will start organizing discounts based on the highest calculated discount.
Percentage Limitations
Our discount amount limitations have been improved! You can now set percentage-based limits for amount-based fields, including Benefits, Deals, or both—offering greater flexibility in discount configurations.
👉 For more details, check out the Knowledge Article.
Promotion System - Calculate Deals Before Gifts
We’ve added a new “Before Gift” option in the Calculate Deals fields, giving businesses greater control over promotion calculations. With this enhancement, deals can now be calculated before gifts in the promotion flow, ensuring more accurate discount calculations and optimized benefits for customers.
This update provides more flexibility in structuring promotions, allowing businesses to fine-tune their discount strategies while maintaining a seamless customer experience.
User Deletion – Stripe Subscription Handling
We’ve improved our data privacy and account management flow. Now, when a user requests to have their account deleted, their associated Stripe subscription will be automatically canceled and removed as part of the deletion process.
Bug Fix
- Error occurs when activating a generated promo code.
- Generate code saved as draft and then change to Fix Code.
- Campaign Center Performance improvement.
- Hub crashes when trying to activate the promo code.
- Fixed Reset Password.
- Fixed Consent email analysis.
Customer-Facing Tools
Franchisees Access Group - Phase 1 (Alpha)
Empower each brand within your multi-brand ecosystem to craft its own customer engagement strategy while maintaining a unified loyalty program. For multi-brand companies, managing customer loyalty can be challenging. A shared loyalty program often lacks the flexibility individual brands need to maintain their unique identity while still benefiting from cross-brand customer engagement.
With this feature, multi-brand companies can create User Access Groups and assign them to Location Groups to ensure proper brand separation within the system.
How It Works:
- Each User Access Group will be assigned to a Location Group, linking hub users to specific locations associated with their brand.
- Employees within a brand will only have access to the campaigns created within their assigned User Access Group.
- Group-level users, also known as HQ users, will have broader access and can oversee multiple brands as needed.
This setup ensures secure, structured access control, allowing brands to operate independently while maintaining an organized multi-brand environment.
👉 For more details, check out the Knowledge Article.
Customer Portal - Add to Home Screen Button
Our Customer Portal is now allowing users to access it like a native mobile app. To enhance convenience, we’ve introduced an "Add to Home Screen" button, making it easier for customers to save the portal directly to their device’s home screen.
Encourage your customers to add the Customer Portal to their home screens for a smoother and more app-like experience!
Polish Language Support
Our system now fully supports the Polish language, making the experience more accessible for Polish-speaking users across all interfaces.
App
Android Version: 3.0.18 - (minimum Android version supported - 7)
iOS Version: 3.0.18 - (minimum iOS version supported - 13)
Phoenix Version: 3.0.23
- Minimum binary version iOS: 3.0.18
- Minimum binary version android: 3.0.18
Security
- Added score-based recaptcha for Android and iOS differently
App Bug Fix
- Released catalog overlap fix
- Background image fix (image was not taking full length - space when scrolled to max)
- Remove vulnerability package not in use
- Fixed the issue where the main config was null
Multi-channel Communication
Newsletter Subscribers User (BETA)
The Como Newsletter Subscriber feature enables merchants to engage with audiences who are not registered club members by creating subscriber pools and facilitating targeted communication.
Subscriber users are identified as non-members who have not provided full consent but have opted in to receive marketing emails.
To enable this feature, navigate to the Features & Add-ons section under Business Profile, locate the Non-Member Communication flag, and activate it.
For a seamless experience, ensure that the merge flow is enabled to integrate subscriber data smoothly.
Steps in the Campaign Center:
- Choose One-Time Action.
- Select Start From Scratch.
- Click on Select Members.
- Navigate to Specific Members > Member Attributes.
- Define the conditions:
- Consented to T&C is NO.
- Allow Email is YES.
- Click FILTER NOW
👉 For more details, check out the Knowledge Article.
Push Notifications Import
We’ve introduced a new capability to import push notification preferences, ensuring a seamless experience when managing user communication settings.
With this update, you can now import:
- Push notification preferences (allow or deny)
- Device token for identifying and targeting specific devices
- FCM token for Firebase Cloud Messaging integration
This enhancement simplifies data migration and ensures that notification settings remain consistent across platforms.
Connectivity
Bulk sending in External Push gateway
We’ve added support for bulk sending through the External Push Gateway, making it easier to send large-scale push notifications efficiently.
With this enhancement, you can:
- Send push notifications to multiple users simultaneously
- Improve delivery speed and reliability for large campaigns
- Ensure seamless integration with external push services
This update optimizes performance and streamlines communication for high-volume messaging needs.
Card based Linking with Toast POS (Alpha)
We’re excited to roll out beta support for Toast POS in our Card-Based Linking feature. This integration allows member accounts to be identified and linked with a simple card swipe on Toast devices, making the process quicker and more intuitive for staff and guests alike.
Purchase Scanner Enhancements
We’ve improved the Purchase Scanner feature with a cleaner UI and a smoother flow. Additionally, a new registration flow allows users to sign up if no account is found, linking the transaction and directing them to their account.
Note: The Customer Portal configuration must be set to Full Registration Mode.
Identify Heartland Online Orders from Como App & Portal
Merchants using Heartland online ordering can now track the source of online orders—whether they were placed via the Como App or the Customer Portal.
With this enhancement:
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Orders are tagged and reported under specific Rooms in both HRPOS and Como.
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Merchants can configure Rooms based on order type (e.g., App Delivery, Portal Carryout, etc.).
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Simple URL parameters (
comoapp=true/comoportal=true) enable accurate attribution.
This improves reporting clarity and helps merchants better understand customer ordering behavior across digital channels.
👉 For more details, check out the Knowledge Article.
Data & BI
Campaigns Analysis (Alpha)
The Campaigns Analysis feature provides a comprehensive overview of key engagement metrics over time, helping you track and evaluate customer interactions effectively.
With this feature, you can analyze:
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One-time executions to assess specific campaign performance
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Members in activity in specific campaign
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Joined Members
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Assets received and redeemed to monitor reward engagement
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Push notifications sent
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Emails sent and unsubscribe rates to track communication effectiveness
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SMS sent and unsubscribe rates to measure outreach impact
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Sales trends over time for deeper business insights
This enhancement provides valuable data to help optimize engagement strategies and enhance customer experiences.
Script Engine - Asset Expiry Notification
This feature enables businesses to automatically notify members before their gifts will expire. The script supports both daily and monthly runs—daily runs notify members a set number of days before expiry, while monthly runs return all assets expiring in the next calendar month, Available as an add-on.
This add-on helps businesses drive timely engagement and reduce missed redemptions.
👉 For more details, check out the Knowledge Article.
Non-Member Deal Analysis
We've enhanced our Deals Report to now include analytics on non-member deals, providing merchants with deeper insights into deal performance beyond loyalty members.
With this update, merchants can:
- Track engagement and redemption rates for non-member deals
- Compare performance between member and non-member campaigns
- Optimize promotions based on comprehensive deal data
This addition helps businesses refine their marketing strategies and maximize deal effectiveness across all customer segments.