Loyalty & Promotions

[Beta] Interactive Gamified Promotions (״Games״)

Overview

Merchants can now launch interactive, play-to-win branded games to drive member engagement and reward redemption.
Eligible members can play games directly within the Customer Portal or mobile webview to win pre-configured gifts that are automatically credited to their loyalty rewards.

What's New

• Interactive Game Catalog: Includes three ready-to-configure mini-games: Loop Snake, Treat Catch, and Menu Match.

• Flexible Branding & Mechanics: Customize game names, brand colors, emojis, winning target scores, and specific reward gifts.
  
   

• Live Desktop & Mobile Preview: Test game mechanics on desktop or scan an on-screen QR code to simulate the mobile experience before publishing.

• Rule-Based Eligibility & Distribution: Integrates with Campaign Center rules via game-specific tags to trigger eligibility and distribute direct game URLs via SMS, Email, Push, or embedded Customer Portal navigation.

• Multi-Game Arena: Displays a unified game selection screen ("Arena") when a member is eligible for multiple active games simultaneously.

• Automatic One-Win Safeguards & Play-for-Fun: Automatically awards rewards upon winning and removes eligibility tags so members win only once per campaign, while allowing continued "play-for-fun" sessions.

• Game Performance Analytics: Track campaign performance directly in the Hub with real-time stats covering total plays, unique players, and total gifts awarded.

Additional Information

• Availability: Requires the feature flag to be turned on for the hub.
  Once enabled, Games will appear under the features list in the Campaign Center navigation.

• How to Access: Go to Campaign Center > Games.

👉 For more details, check out the Knowledge Article.
 

AI Campaign Summary for Deals

Overview

The AI Summary feature is now also available for Deal Campaigns, providing the same automated short and full campaign descriptions already available for Rules and One-Time campaigns.
It translates complex discount logic, usage limits, eligibility criteria, and validity schedules into clear, human-readable summaries to help verify your setup before launching.

👉 For more details, check out the Knowledge Article.

Bug Fixes

• Creating a new recurrent action from a saved recurrent action template incorrectly loaded it as a one-time action.

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Customer-Facing Tools

[Beta] Single Sign-On (SSO) with Google/Apple/Facebook

Overview

New and existing members are now able to sign in and register seamlessly via third-party social providers, including Google, Apple, and Facebook, on both the Customer Portal and the Como mobile app.
 

Login and register with Google, Facebook and Apple CE-3586 — Members can now sign in or join with their Google, Facebook or Apple account alongside email, SMS and WhatsApp. Merchants choose which providers appear from the Hub registration form. Google and Facebook open the provider's own sign-in page and return to the portal; Apple uses the native Apple ID sheet. Returning members are recognised by their linked social account and go straight in; new members confirm a phone number by OTP and land on a registration form pre-filled with the name and email from the provider. Where a social email already belongs to a different phone number, the existing merge flow handles it — and if merge is off, the member gets a clear message instead of an error. 

What's New

• Multi-Provider Support: Enables Google, Facebook, and Apple sign-in across web and mobile app interfaces.

• One-Tap Login: Returning members bypass phone verification and forms entirely to land on the homepage.

• Intelligent Account Matching: Auto-fills member profiles, auto-links matching credentials, and respects merchant "Merge Duplicates" settings.

• Social Login & Registration: Enable Google, Apple, or Facebook authentication for new account creation and existing member sign-in.

• Auto-Filled Member Profile: Upon third-party authorization (and user consent), first name, last name, and birthday details are automatically populated directly into the registration form.

Google Prerequisite Enforcement: Hides the SSO UI across web and mobile if Google is not enabled in the Hub, avoiding unresolvable identity collisions from missing email addresses.

How to Configure

• Go to Hub > Business Profile > Registration > Advanced Settings > Member Identity & Validation.

• Verify OTP & Social Login is selected.

• Select the provider you would like to enable, single or multiple selection is available.

  • Order of selection would effect the actual order of appearance (up to bottom) on the customer-facing tool, Customer Portal or Mobile App (e.g: Facebook --> Google --> Apple = Facebook - top, Google - center, Apple - bottom).

Musts for Enablement

• Google must be checked, otherwise the feature won't work

• Phone Number must be selected as a validated identifier (unchecking Phone Number automatically switches to Custom Login and disables Social Login).

• Mobile App Deployment: App must be resubmitted to the latest version, members must also update to the latest app version (update to September 8th, 2026).

• Merchants must opt into the V2 Registration Form in the Hub.

Merchants who are not using 'phone number' as an authentication could not use this feature.

For new members, if Name, Family Name and Birthday exist in the 3rd party authentication (usually Google) and the field is shown in the registration form - these details will be automatically shared and filled in the form (only if the user has consented to share these details through the 3rd party).

Members can manually view their social provider access status and unlink if they choose to.

[Beta] Customer Portal - New 'Como Complete' Homepage View

Overview

'Como Complete' Merchants can now create a tailored landing experience for members in the Customer Portal with the new Como Complete Homepage layout. Configure landing page behavior, select business-relevant loyalty views, and organize key homepage components directly within the Hub.

What's New

• Homepage Landing Control: Enabling the Homepage toggle automatically sets it as the default post-login screen, turning off any previously set default landing page configurations.
• Loyalty Scheme Views: Supports multiple progress visualization styles tailored to your loyalty program structure:

  • Points → Rewards: Rendered as either a circular ring or linear progress bar.

  • Points → Tiers: Shows member progress toward the next tier, including units formatted in points or credits.

  • Visits → Rewards: Visualizes progress toward visit-based rewards.

• Flexible Component Layout: Choose which components to display and rearrange their display order using drag-and-drop. Available components include:

  • Greeting

  • Progress Indicator

  • Available Rewards

  • Additional Information

  • Recent Activity

  • Tier Benefits (exclusive to the Points → Tiers scheme).

• Available Rewards Section: Displays claimable rewards with options to show/hide the total rewards counter and custom catchphrase text for empty states.

• "How It Works" Onboarding Widget: Showcases program steps using a custom icon selector configured in the Hub.

• Recent Activity Feed: Displays recent transactions and member history with a configurable toggle to show or hide the "View all activity" link.

• How to Access: Go to Hub > Customer Portal > Homepage Configuration.
  Turn on the toggle to enable the feature on the Customer Portal.

SkyTab - 'Shift4 Dine' Integration

Member Identification & Registration

• Supported Identifiers: Member lookup is supported via Phone Number and Email.
• Receipt QR Code Registration: Non-member transactions automatically print a dynamic QR code on the receipt. Scanning redirects the customer to a Como landing page to register or identify, instantly linking the purchase to their profile.
• Native POS Registration (Coming Soon): On-terminal registration capabilities are scheduled for full release in September (Tested in QA and its working).

Benefits & Redemptions

• Expanded Loyalty Flows: Full support added for Deals, Gift selection from lists, and item-level discount allocations.
• Point Shop Integration: Members can now view and select Point Shop gifts directly within the integration's loyalty flow.
• Tender Payment Option (Coming Soon): Direct redemption using loyalty balances as a payment tender is scheduled for deployment in September.

Transaction Management & Cancellations

• Non-Member Processing: Added full support for processing non-member transactions to ensure seamless transaction capture across all order types.
• Automated Reversals: Integrated automated handling for Cancel Purchase, Void Purchase, and Cancel Payment events to keep loyalty balances accurate.

Tooling & Automation

• Small Tool Configuration: Added a new tab in the Small tool to handle automatic assigning and installation.

  

Bug Fixes

• Left drawer in the Customer Portal menu continued to display "Login" instead of "Logout" after a successful sign-in until the page was manually refreshed.
• Customer Portal language selector displayed the incorrect ISO code "Sl" instead of "SK" for Slovak.

Multi-channel Communication

10DLC Registration Flow in HUB with Automated Submission

Bug Fixes

Connectivity

Promo Code Redemption

Member Balance Redemption as Tender

Registration with Member ID

Non-Member Transactions via XGL

Sanitize Phone Number Inputs Before API Requests

• Strip specific characters from incoming phone numbers inputs.
• Remove a specific country code format when it is not required.
• Add a specific country code when it is missing.

'Asset' Metadata in getMemberDetails

Bug Fixes

• Rule-based SMS messages failed to generate tracking events when re-sent to a member using a previously generated tracking link.

Data

[Beta] Main Dashboard Redesign

Overview

The Main Dashboard has been redesigned with a cleaner, card-based layout that surfaces more data upfront. Member vs non-member breakdowns are now visible by default instead of requiring an extra click, and location performance is compared against the previous period, giving merchants more context without leaving the dashboard.

What's New

• Breakdowns Visible by Default: The member and non-member split for Sales, Visits and Avg Spend per Visit is now shown directly on each card, with no need to expand it first.
• Total Members as a KPI: Total Members has moved from a header line into the KPI row alongside Buying Members, New Members and Visit Frequency.
• Rebuilt Sales by Location: Locations are now ranked in a larger, scrollable chart with the current and previous period displayed side by side, plus separate controls for the metric and the grouping.
• Refreshed Monthly Trends: The trend chart has been redesigned for easier reading across the rolling 13 month view, with the metric selector retained.

Point Shop Item Analysis Modal

App

Versions

• Android: 3.0.41 (minimum supported: Android 7)

• iOS: 3.0.41 (minimum supported: iOS 14)

• Phoenix: 3.1.34

  • Minimum binary version android: 3.0.41
  • Minimum binary version android: 3.0.41
     

New Features

 Mobile app - Login/Register via Google/Facebook/Apple View Ticket.

Bug Fixes

• Point Shop homescreen widget progress bar failed to fill up based on the member's accumulated point balance (versions 3.0.40 and 3.1.32).
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• Fixed two WebView issues: the stuck Loader and the Safe Area behavior, which we decided to keep at the bottom to avoid a screen jump.