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Release Notes - Version 26.8.4

Como Sense Knowledge Team
 

Loyalty & Promotions

[Beta] AI Campaign Summary

Overview

⚠️ Currently automatically enabled and available only for businesses in the UK, USA & Australia. ⚠️

Users can now instantly understand campaign configurations using the new AI Campaign Summary feature.
Powered by AI, this capability analyzes campaign triggers, conditions, actions, rewards, communications, eligibility rules, and validity settings to generate clear, structured summaries, drastically reducing the time required to review, document, and troubleshoot complex campaign setups.

For users in these regions, the Campaign Center will now show ‘AI Summary’ as a column on the applicable activities (not supported on deals, promo codes or punch cards currently).


What's New

  • AI generates a concise and detailed summary of campaign configurations.
    • Allows users to regenerate or copy summaries for easy sharing.
  • Highlights rewards, triggers, communications, eligibility rules, and validity settings.
  • Detects potential inconsistencies or configuration risks.
  • Can view all case configuration summaries or drill down into specific cases.
  • Currently applicable for One-Time, Recurrent & Gifts Campaing.



👉 For more details, check out the Knowledge Article.
 

[Beta] Import Members 2.0

⚠️ Currently available only for comosense.com domains ⚠️

Overview

A redesigned, step-by-step Member Import tool is now available in Hub 2, making it faster and more transparent to import customer databases. The tool simplifies onboarding with intuitive drag-and-drop CSV uploads, persistent column mapping, automated rule validations, background processing, and detailed error tracking.

The tool supports two use cases with equal priority:

  • New member import - onboarding net-new members from a merchant's existing database.
  • Bulk update of existing members - point corrections, tag updates, and other changes to existing members.


👉 For more details, check out the Knowledge Article.
 

Auto Register UI Enhancement

Overview

The Auto Register configuration UI under POS Connectivity has been redesigned to improve usability and clarity. The updated layout brings SMS settings to the forefront, allowing Hub users to easily enable, view, and customize onboarding SMS messages per membership item code.


What's New

  • Redesigned Interface Table: Auto Register configurations are now organized in a clean, tabular view showing the Membership Item Code, Onboarding SMS Channel status, and SMS Welcome Message Body side-by-side.

  • Toggle SMS Channels: Easily enable or disable text alerts for specific membership item codes directly using the active/disabled toggle switch.

  • Inline Message Customization: View and edit the SMS welcome message template directly from the table, complete with character counts and charged message estimations.

  • How to Access: Go to Hub > POS & Connectivity > General tab and scroll to the Auto Register section to manage your configurations.

 

Auto-Assign MemberID for New Registrations

Overview

Merchants can now automatically generate and assign unique MemberIDs to new loyalty members upon registration.
When enabled in the Hub, the system assigns a standardized 9-character alphanumeric ID to every newly registered member.


Behavior

  • Net-New Business Setup: Enabling the checkbox for a new business automatically assigns generated MemberIDs to all newly registered members moving forward.

  • Existing Business Compatibility: Enabling the checkbox on an existing account only applies to registrations created after activation; existing member IDs remain unchanged, and missing IDs are not backfilled.

  • Disabling Auto-Generation: Unchecking the box stops auto-assigning IDs on future registrations, restoring legacy behavior while preserving all previously generated MemberIDs.
     

  • How to Access: Go to Hub > Registration settings, expand the MemberID field configuration, and select the Auto-assign MemberID checkbox.

 

Bug Fixes

  • WhatsApp messages failed to send when a business saved their configurations using the default Como account preference.

  • Changing a rule action from "Join the Program" to "Birthday" failed to clear previously saved global date conditions, causing the rule to fail execution.

  • Fixed a database error that prevented users from saving updates to the Business Name and App Name under General Info in the Hub.

Customer-Facing Tools

[Beta] Spin the Wheel UI & Configuration Enhancements

Overview

The Spin the Wheel gamified promotion on the Customer Portal has been updated to streamline campaign setup for merchants and improve the end-user experience across web and mobile.
Merchants can now select benefits directly from Campaign Center with automatic rule synchronization, while members benefit from enhanced legibility, auto-login capabilities via temporary tokens, and seamless webview integration in mobile apps.


 

What's New

  • Campaign Center Gift Picker: Replaced free-text title inputs with a searchable gift dropdown synced directly with Campaign Center, using actual gift (benefits) names as wheel wedge labels to avoid truncation.

  • Automated Rule Creation & Sync: Saving the Spin the Wheel configuration automatically generates and syncs the corresponding Campaign Center rules for spin-code matching and benefit distribution.

  • Feature Toggle Management: Turning the Spin the Wheel feature OFF sets auto-created Campaign Center rules to draft mode, while turning it back ON re-activates them.

  • Improved Wheel Text Rendering: Wedge labels now support dynamic font auto-sizing and up to 2 lines of text to cleanly display long gift names.

  • Temporary Token Authentication: Links sent via Email or SMS with temporary tokens automatically authenticate members on the spin page without requiring a manual login step.

👉 For more details, check out the Knowledge Article.

 

Bug Fixes

  • Phone number field appeared disabled on the "Invite a Friend" registration landing page.
  • Customer Portal registration page was separated by two scroll bars.
  • Purchase Scanner rejected phone numbers with a "Does not match pattern" validation error due to incorrect country code handling.
  • Valid phone numbers triggered incorrect minimum and maximum length validation errors on the Share Gift page.
  • Point payments failed on the agent terminal when minimum and maximum payment limits were improperly configured.
  • On the E-service terminal, canceling selected gifts before payment failed to immediately clear their selection state in the UI.

App

Versions

  • Android: 3.0.40 (minimum supported: Android 7)

  • iOS: 3.0.40 (minimum supported: iOS 14)

  • Phoenix: 3.1.32

    • Minimum binary version android: 3.0.40
    • Minimum binary version android: 3.0.40
       

Bug Fixes

  • Tapping the barcode icon on the app homescreen caused the app to crash.