This article describes how to set up and manage your business details on the General Info page in Hub. Updating these settings ensures your app displays accurate contact information, business descriptions, locations, and social media links on the Info Screen.
The business details entered here allow members to call, navigate to, or send feedback to your business. Depending on your app layout, the Info Screen can also display a photo gallery, a location map, an Updates tile, and other custom tiles.
To add general info in Hub
1. Go to Business Profile > General Info.
2. Enter your business information.
| Field | Description |
|---|---|
| App Name | We recommend using a shorter version of your business name, such as "Lily's" instead of "Lily's Flower Shop". |
| Business Name | Enter your full business name. |
| Info | This is the main description of your business that appears on the Info Screen. Enter what you'd like customers to know about your business, such as opening hours or general details. |
| Category | Select a category that best suits your business. |
3. Enter your contact details.
| Field | Description |
|---|---|
| Enter your email address to allow members to contact you. Feedback that members send through the app is sent to this email address. | |
| Country Code | To set your country code, select your country from the list. For example, if you're based in the UK, select United Kingdom and your country code will be set to +44. |
| Phone Number | Add your primary customer service phone number. If your business has multiple locations, you'll be able to enter a different number for each location when you add your business locations. |
| Text Messages (SMS): "From" Number or Name | Ignore this field. The SMS sender name can be set from Business Profile > Communications. |
4. Enter your web & social presence details.
| Field | Description |
|---|---|
| Facebook Page | Enter the full URL of your Facebook fan page - so all the social features in your app work properly. For example, a Facebook button can open this page from the Info Screen, a Facebook tile can be added to any screen of the app, or you can add content from this page via a Social Feed. |
| Website | Enter the full URL of your business website (such as https://www.comosense.com). |
| Instagram Page | Enter the full URL of your Instagram page, if you have one. |
| Facebook Share Link |
When members share items from your app on Facebook, the posts on Facebook open a specific web page when clicked. Enter a default web page to which all Facebook shares will lead (such as your business website, your Facebook page, or your app download page in the app store). ℹ️ Note: You can later override this default for each item separately. |
| Web View Title/URL | Ignore these fields. Web views should be added from the Web Views page from the side menu instead. |
5. Click Save.
ℹ️ Important Note: Changing the App Name in Hub will automatically update the name displayed in the top-right hub switcher dropdown.