From the Campaign Center, create rules to automatically send members treats or personalized messages on their birthday or anniversary.
Before You Start
To create rules based on a member's birthday or anniversary, add the corresponding field to your registration form.
NOTE: If the fields are added to the registration form AND the member fills it out the rules are going to run on him.
The members will only be able to register for the loyalty program if they are in the minimum legal age defined for their territory. Learn More
Create Birthday or Anniversary Rules
Create a rule when the member Has a birthday (or Has an anniversary), with the following in mind:
- Each rule can only apply to each member once per year
- Event type – determines if the rule applies on the member’s birthday month or on the exact day (for example, January vs. January 3rd)
- Run it – determines at what time of day the rule will apply according to the local time zone of the business. This is the time the rule only starts searching for members who qualify so the action may not be performed immediately. In the case of daylight savings time, the rule may apply one hour later than the time configured.
NOTE: Even if the rule runs every day, it will only apply to each member once per year.
Create a Member Anniversary Rule
Create a rule when the member has a Member Anniversary with the following in mind:
- Event type – determines if the rule applies to the members once a year or one time (you can set the period of the one time after X Days/Week/Month/Year).
- Run it – determines at what time of day the rule will apply according to the local time zone of the business. This is the time the rule only starts searching for members who qualify so the action may not be performed immediately. In the case of daylight savings time, the rule may apply one hour later than the time configured.
NOTE: Even if the rule runs every day, it will only apply to each member once per year.