The web push notifications as the latest addition to our communication portfolio. When users log in to the customer portal, they will automatically receive a prompt to enable web notifications. This enhanced feature allows users to receive notifications on their mobile devices and desktops simultaneously.

For iOS devices, users must save the customer portal to their home screen via Safari to activate web push notifications.

How to add the customer portal to the IOS home screen: Tap the Share Icon  -> swipe up and tap Add to Home Screen.

To create a web push activity just create a rule or one-time action and click on Send Web Push Notification.