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Acquire Members with the Social Media Gift (Share Gift)

Como Sense Knowledge Team

Recruit new members and bring more customers to your business by setting-up a Traffic Acquisition Coupon.

Table of Contents

1. Typical Flow

  1. The business creates a gift with the Share option.
  2. The business publishes the gift on their Social Media.
    The business publishes the gift on their Social Media.png
  3. A potential customer opens the link and enters their phone number or email address (depending on the merchant's configured Primary Identifier).
  4. The customer has registered automatically to the program as a member and received a gift.
ℹ️ Info: The member will receive a consent SMS to accept the program's T&Cs and provide their details.

📝 Note:

  • Duplicate-claim prevention applies to both phone-based and email-based flows. A gift can be claimed only once per member identifier (phone number or email). If a member attempts to claim the same gift again, the gift will not be issued a second time.
  • Merchants can control the number of gift-claims by setting maximum gift-sharing limits (distribution caps) in Hub. Enabling the Set maximum number of gifts that can be claimed toggle allows merchants to cap the total number of gifts issued for a campaign (e.g., limiting an offer so only the first 20 joiners receive a free meal).
  • The gift can be intended for new and existing members or both.
  1. When a member identifies at POS using a phone number or email, the gift is available for redeem.

2. Set-up Instructions

  1. From your Campaign Center, click Gifts and then +Gift.

  2. Enter a name for your gift and add a description.

    ℹ️ Since this gift is used to acquire new members, use an attractive name and a welcoming description. Both will be visible to the user upon viewing the gift landing page on social media.
  3. Specify the discount of the gift.
  4. Edit the display image. It will be shown to the user on the gift landing page on social media.

  5. Switch Activate on.

    Share Gift to Recruit Members.png
  6. Mark if it applies only to new members.
  7. Set Redirect URL after Gift Sharing (Optional).

  8. Set Facebook Pixel ID and Google Tag (Optional).

    Landing Page Preview & Tracking Tags Setup.png
  9. Click on Advanced (Optional).

  10. Configure Primary Identifier: Select either Phone or Email as the primary member identifier (mutually exclusive - never both).

    📝 Note: Phone remains default for existing merchants unless updated in Hub.
    Primary Identifier.png
  11. Show & Hide Legal Section.

  12. Show & Hide Social Share Icons.

    Advanced Legal and Social Share Options.png
    ⚠️ Warning: Enabling the legal section will not automatically grant Terms and Conditions to the new member and a content message will be sent to the member upon joining through the landing page.

  13. Set Maximum Gift Sharing Limit: Toggle Set maximum number of gifts that can be claimed and enter the distribution cap value.

    Set maximum number of gifts that can be claimed.png
  14. Edit the default text (Optional).
  15. Click Save to activate your gift.

  16. Copy the link.

    Share your gift with the world.png

  17. Share it as a post on Facebook or any other social media platform.

    The business publishes the gift on their Social Media.png

  18. Check how many members joined the program using the traffic acquisition coupon using Filter Members. Go to Filter Members and filter all members who joined the program with the source Quick Register.

    Filtering Members Joined via Quick Register.png
    📝 Note: On Joining Reports, the source for members who joined via landing page link would be QuickRegistration Or in the member details report on Data & BI in API Source/ API Source Name ComoLandingPage.

  19. Create a rule based on joining the program, add a source type/ source name = ComoLandingPage condition to send a different gift based on the joining source.

    Creating Custom Automation Rule Based on Joining Source.png